FAQs
If you're unavailable when UPS attempts delivery at your address, UPS may deliver your package to a UPS Access Point® location near your home, where your package will be held for you to pick up for 7 calendar days. After 7 calendar days, your package will be returned to the sender as undeliverable.
What happens if you are not home for UPS signature? ›
If you are not home to sign for a UPS package, the driver will leave a notice on your door with instructions on how to receive your package. You may be able to sign the notice and have the package left at your door, or you may need to pick it up at a UPS location.
What happens if UPS doesn't find you home? ›
After the final attempt, undeliverable packages will be returned to the sender. To prevent your package from being returned or to make alternative delivery arrangements, track your package. If you want to pick up your package at a UPS Customer Centre, your request must be received by 7 p.m.
What happens if no one is home to sign for a package? ›
Packages that aren't signed for are returned to the local delivery hub. The delivery driver leaves a paper notice and an online notification to inform you that a delivery attempt was made, and will be re-attempted.
Can I leave a note for UPS to leave a signature required package? ›
Can I leave a note for UPS if a signature is required? Yes, you can leave a note directing UPS to have the package signed by a neighbor or have it delivered to a different location. Otherwise, UPS Signature Required packages cannot be delivered unsigned.
What happens if UPS tries to deliver and I'm not home? ›
If you are unavailable when UPS attempts delivery at your address, UPS may deliver your parcel to a UPS Access Point® location near your home, where your parcel will be held for you to collect for 7 calendar days. After 7 calendar days, your parcel will be returned to the sender as undeliverable.
What happens if I miss a signature required delivery? ›
If someone is not home to sign for a direct or adult signature, the courier will leave a door tag or reattempt delivery.
How to get around UPS signature required? ›
– You can remove the signature requirement by logging in to your UPS My Choice account and selecting the “Delivery Instructions” option for the specific package. From there, you can choose to waive the signature requirement.
What happens to a delivery if no one is home? ›
In general, you will find a note in your mailbox, stating that they tried to deliver your package. On the note you will find instructions about what to do. In most cases you don't have to do anything, and the package is delivered again the next day.
What happens if I sign for a package that isn't mine? ›
Mistaken Delivery
Give them the tracking number on the package, as well as the name and address on the package if it's different from yours. The company will come and pick up the product within a reasonable time frame. You shouldn't be inconvenienced in any way--and you definitely shouldn't be paying anything.
how to remove signature required ups?
- Go to the UPS website and log in to your account.
- Click on the “Tracking” tab and enter the tracking number for the package you want to modify.
- Click on the “Change Delivery” button.
- Select “Authorize Shipment Release” from the delivery options.
Can you release signature for UPS? ›
UPS will obtain the necessary signature on delivery, and include it with the mailed Delivery Confirmation information. For Signature Required packages only, UPS may obtain, at its discretion, an electronic authorization to release the package without a signature on delivery.
Can you leave a note for signed delivery? ›
If you know a FedEx package is coming that requires a signature, you can usually just leave a note for the delivery driver given permission to leave the package. The note must reference the tracking number, delivery address, and name and signature of the person signing. Your cell phone number is also a good idea.
What happens if a package needs a signature and no one is home in FedEx? ›
If no one is available to accept your shipment at the delivery address, your driver will leave a door tag. Check the door tag to see if we delivered your package to a neighbouring address or for the tracking information and the date of the next delivery attempt.
What happens if a package needs a signature and no one is home on Amazon? ›
If no one is at the address when delivery is attempted, your delivery driver will leave the package in a secure location. If no secure location is available, or the delivery requires someone to be present, Amazon will send an e-mail to the e-mail address on file.
Can you change an UPS delivery to not require signature? ›
Click on “Change Delivery Options.” 5. Select “Signature Required” or “No Signature Required” depending on your preference.